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One of the most important parts of my job is to assist constituents with any issues or problems they are facing when dealing with federal government agencies. The caseworkers in my offices in Charlottesville, Danville, Farmville, and Martinsville helped nearly 800 5th District residents in 2009 cut through government red tape and solve individual, sometime complex, problems with federal agencies. Here are the kinds of cases we helped with and some of the stories behind the numbers.
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